The Judicial Conduct Investigations Office (JCIO) (formerly the Office for Judicial Complaints) supports the Lord Chancellor and the Lord Chief Justice in their joint responsibility for judicial discipline. It seeks to ensure that all judicial disciplinary issues are dealt with consistently, fairly and efficiently.

The JCIO operates in accordance with the Judicial Discipline (Prescribed Procedures) Regulations 2014 and the supporting rules. It can only deal with complaints about a judicial office-holder’s personal conduct – it cannot deal with complaints about judicial decisions or about case management.

The guidance on this website will help you to decide whether your complaint can be dealt with by the JCIO, however, if you have any doubt about whether the JCIO can help you, please contact us on 0207 073 4719 (telephone queries are answered on weekdays between the hours of 9:00am and 5:00pm) and we will be happy to advise you.

Unreasonable behaviour

We expect our staff to treat all those who use our service with dignity and respect and we expect our staff to be afforded the same courtesy. JCIO staff will terminate any telephone call where the speaker shouts or becomes abusive. This includes cultural, racial or religious references and offensive language.